Telecom Audit Training and Certification | Online, Offline and Corporate | Nex-G Innovations

What our clients say

"I've been to a different training facilities for other technologies, and this is one of the few where I've left feeling like I've learned more than I expected.
Eduardo Moreno, USA

Telecom Audit

Telecom Audit Training workshop is designed to give telecom and non-telecom professionals the nuts-and-bolts of telecom audit. This course provides an overview of today’s telecom auditing, bill processing and reporting. Telecom audit training workshop allows you to gain a better understanding of your telecommunications expenditures (CAPEX), processes (OPEX), reduce your current telecommunications expenses and provides key information to assist you with your future technology investments.

Who Should Do ?

Technical Managers, Consultants, Communications Professionals, Software engineers, System Engineers, Network Professionals, Marketing and Sales professional, IT professionals.

Modules Covered in the Course

Overview of the Telecom Industry
Audit processes
Telecom auditing & optimization
Telecommunications in organization’s OPEX and CAPEX
Efficiency of your telecommunications expenditures
Overview of North American Telecom Providers and Services
Overview of European Telecom Providers and Services
Overview of other Telecom Providers
Analysis of Service Providers
Cable companies rates
Cable companies rates
Other providers rates
AT&T, Sprint, Verizon and CenturyTel Business rates
International rates
Telecom services
Voice, video and data services
Local, long distance, and wireless
Leased lines and trunks
Security and VPN services
Managed Services
Hosted VoIP
Cloud, Data, Voice and Managed Services
Metro Ethernet for LAN, MAN and WAN networks
Retroactive telecom audit
Analyze your telecom usage
Customer Service Records (CSRs)
Call details records (CDRs)
Billing errors
Telecommunications invoices and verification
Services not requested, but being billed
Discontinued phone and data services still being billed
Unused or underused circuits and services
Variations between contractual terms and actual billing rates
Improper long distance selection
Local and long distance, 800, cellular, pager and data services
Per-minute charges vs. contractual agreements
Access and capacity inventory
Monthly recurring fees and features
Charges for non-contracted services
Miscellaneous surcharges
Taxes, Fees, and Surcharges
Equipment rental and leasing charges
Directory and Advertising charges
New laws, taxes, tariffs and plans
Federal, state, local, and franchise taxes
Combination of rates and services
Audit of calling area and patterns
Analyzing your current rate plans and network infrastructure design
Possible savings on all of your telecom charges
Consolidation of services
Renegotiation of current pricing contracts with existing vendors
Migration of services to more cost-effective vendors
Negotiation of better contracts with vendors, inventory management and data control
Principals of rating, billing and tariffing
Invoice processing and workflow
Cost center allocation
General ledger and accounts payable
Service and exception reporting
Cost center, location, service type, vendor, general ledger accounts
Inventory and contract management
Case Study