The objectives of the Sales – Behavioral Program are:
- Prepare and implement a result oriented sales plan
- Consciously build your customers
- Effectively develop customers and prospects
- Make more Conscious use of Time – Time Management
- Art of presentation to Customers
- Mental & Behavioral Attitude while dealing with Customers
- Influencing while presenting
- Handling escalations, objections & complaints
- The DARE Strategy
- Handling Difficult customer
- Dealing with Angry Customers
- Negotiate to Win
- Interest Based Negotiations
- Bargaining Strategies
- Stress Free Selling – A Positive Approach
- Keeping yourself Focused
- Clearing your Mental Baggage
- Goal Setting
- Leadership Values